Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your personal data.

Last Updated: September 30, 2025 | Effective Date: September 30, 2025

Quick Navigation

1. Data We Collect

Information we gather and how

2. How We Use Data

Processing purposes and legal basis

3. Your Rights

GDPR rights and how to exercise them

4. Data Security

How we protect your information

5. Cookies & Tracking

Our use of cookies and analytics

6. Contact Us

Privacy-related inquiries

Introduction

Rankking ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, process, and safeguard your information when you visit our website or use our digital marketing services.

GDPR Compliance Statement

As a company operating within the European Union, we fully comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This policy outlines your rights and our obligations regarding your personal data.

1. Data We Collect

Personal Information You Provide

  • Contact Information: Name, email address, phone number, company name
  • Business Information: Website URL, marketing budget, industry, business goals
  • Communication Data: Messages, inquiries, and feedback you send us

Automatically Collected Information

  • Technical Data: IP address, browser type, device information, operating system
  • Usage Data: Pages visited, time spent, click patterns, referral sources
  • Analytics Data: Google Analytics information for website optimization

2. How We Use Your Data

Service Delivery

  • • Provide digital marketing services
  • • Conduct marketing audits
  • • Communicate about your projects
  • • Send service-related updates

Website Improvement

  • • Analyze website performance
  • • Improve user experience
  • • Optimize content and design
  • • Fix technical issues

Legal Compliance

  • • Meet legal obligations
  • • Prevent fraud and abuse
  • • Resolve disputes
  • • Protect our rights

Marketing (With Consent)

  • • Send promotional emails
  • • Share industry insights
  • • Notify about new services
  • • Provide educational content

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contract Performance: To provide our services and fulfill our contractual obligations
  • Legitimate Interest: To improve our website and services, subject to your rights and interests
  • Consent: For marketing communications and non-essential cookies
  • Legal Obligation: To comply with applicable laws and regulations

3. Your GDPR Rights

Your Data Protection Rights

Under GDPR, you have the following rights regarding your personal data:

1

Right to Access

Request copies of your personal data

2

Right to Rectification

Request correction of inaccurate data

3

Right to Erasure

Request deletion of your data

4

Right to Restrict Processing

Limit how we use your data

5

Right to Data Portability

Receive your data in a portable format

6

Right to Object

Object to certain processing activities

7

Withdraw Consent

Withdraw consent for marketing/cookies

8

Lodge a Complaint

File complaint with supervisory authority

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request within 30 days.

Contact Privacy Team

4. Data Security

Technical Safeguards

  • SSL/TLS encryption for data transmission
  • Secure data storage with encryption at rest
  • Regular security audits and updates
  • Access controls and authentication

Organizational Measures

  • Staff training on data protection
  • Data minimization principles
  • Incident response procedures
  • Privacy by design approach

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

3 years
Client data after service completion
1 year
Marketing inquiries and communications
2 years
Website analytics data

5. Cookies & Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience and understand how our website is used.

Essential Cookies

Required for basic website functionality:

  • • Session management
  • • Security features
  • • Form submissions
  • • Cookie preferences
Always Active

Analytics Cookies

Help us understand website usage:

  • • Google Analytics
  • • Page view tracking
  • • User behavior analysis
  • • Performance metrics
Requires Consent

Managing Cookie Preferences

You can control cookie settings through your browser or our cookie consent banner. You can also withdraw consent at any time.

Cookie Policy Details

6. Contact Us About Privacy

Data Protection Officer

Email
privacy@rankking.com
Address
Ulitsa Doktor Lyuben Popov 70
Varna, Bulgaria
Response Time
Within 30 days of request

Privacy Request Form

Supervisory Authority

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with the Bulgarian Data Protection Authority:

Commission for Personal Data Protection (CPDP)

Address: 2 Prof. Frederic Joliot-Curie Blvd, Sofia 1113, Bulgaria

Website: www.cpdp.bg

Email: kzld@cpdp.bg