Terms of Service

Professional terms establishing clear legal framework for our digital marketing services.

Last Updated: September 30, 2025 | Effective Date: September 30, 2025

Quick Navigation

1. Service Definitions

SEO, SEA, and GEO deliverables

2. User Obligations

Client responsibilities and requirements

3. Payment Terms

Billing, VAT, and payment policies

4. Intellectual Property

Rights and ownership protection

5. Limitation of Liability

Service limitations and disclaimers

6. Termination

Contract ending procedures

Introduction

These Terms of Service ("Terms") establish the legal framework governing your use of Rankking's digital marketing services. By engaging our services, you agree to be bound by these terms and our Privacy Policy.

Service Provider Information

Company: Rankking (Part of marketingking.eu)

Address: Ulitsa Doktor Lyuben Popov 70, Varna, Bulgaria

Registration: BG206164211

Jurisdiction: European Union

Governing Law: Bulgarian Law & EU Regulations

Effective Date: September 30, 2025

1. Service Definitions & Deliverables

SEO Technical Optimization Services

Deliverables Include:

  • Comprehensive technical site audit within 7 days
  • Site speed optimization (target: under 3 seconds)
  • Mobile responsiveness improvements
  • Core Web Vitals optimization
  • Schema markup implementation

Performance Expectations:

  • Technical improvements visible within 14 days
  • Organic ranking improvements within 31 days
  • Monthly keyword ranking reports
  • Transparent progress tracking

SEA Performance Advertising Services

Campaign Management:

  • Google Ads setup and optimization
  • Facebook and LinkedIn advertising
  • Landing page optimization
  • A/B testing implementation

Performance Guarantees:

  • Cost reduction targets within 30 days
  • Quality Score improvements
  • Weekly performance reports
  • Real-time campaign monitoring

GEO AI-Search Optimization Services

🚀 Innovation Service

Our proprietary GEO service optimizes your content for AI-powered search engines like ChatGPT, Google Bard, and Bing Chat.

AI Optimization:

  • ChatGPT content optimization
  • Google Bard visibility enhancement
  • AI-friendly content structure
  • Voice search optimization

Expected Outcomes:

  • AI mention tracking and reporting
  • Featured snippet optimization
  • Future-proof content strategy
  • Competitive AI advantage

2. User Obligations

Client Responsibilities

Website Access & Information:

  • • Provide website admin access when required
  • • Share Google Analytics and Search Console access
  • • Provide existing marketing materials and assets
  • • Timely response to information requests (48 hours)

Content & Compliance:

  • • Ensure all content is legally compliant
  • • Provide accurate business information
  • • Maintain website security and backups
  • • Notify of any business changes affecting SEO

Prohibited Activities

Clients must not engage in activities that could compromise our services or violate platform terms:

  • • Implementing unauthorized SEO changes
  • • Using black-hat SEO techniques
  • • Purchasing low-quality backlinks
  • • Modifying tracking codes without notification
  • • Creating duplicate or misleading content
  • • Violating Google Ads or Facebook policies
  • • Sharing access credentials with third parties
  • • Making false claims about our services

3. Payment Terms

B2B VAT Benefits

0% VAT for EU B2B Clients:

  • • Reverse charge mechanism under EU VAT rules
  • • Valid EU VAT number required
  • • Automatic currency conversion
  • • Simplified invoicing process

Example Savings:

Professional Package: €1,997
Local agency (21% VAT): €2,416
Your monthly savings: €419

Billing Cycle

  • Monthly Billing: Invoices issued monthly in advance
  • Due Date: Payment due within 14 days of invoice
  • Setup Fee: No setup fees for any package
  • Currency: EUR (Euro) with automatic conversion

Refund Policy

  • 31-Day Guarantee: Full refund if no measurable results
  • No Questions Asked: Simple refund process
  • Prorated Refunds: Available for early termination
  • Processing Time: 5-10 business days

4. Intellectual Property Rights

Client Asset Protection

Your Rights:

  • • Retain ownership of all website content
  • • Keep all business trademarks and branding
  • • Own customer data and contact lists
  • • Maintain control over social media accounts

Work Product Ownership:

  • • SEO improvements remain with your website
  • • Landing pages created belong to you
  • • Content optimizations are permanently yours
  • • No ownership claims on your digital assets

Rankking Intellectual Property

Our Proprietary Assets:

  • • GEO optimization methodology
  • • SEO+SEA+GEO integration framework
  • • Proprietary analysis tools and software
  • • Marketing strategies and processes

Usage Rights:

  • • License to use during active service period
  • • Benefits and improvements remain with you
  • • No reverse engineering permitted
  • • Confidentiality of methods maintained

5. Limitation of Liability

Service Limitations

While we strive for excellent results, digital marketing involves variables beyond our control:

External Factors:

  • • Search engine algorithm changes
  • • Competitive market conditions
  • • Industry-specific challenges
  • • Economic and seasonal fluctuations

Platform Dependencies:

  • • Google Ads policy changes
  • • Social media platform updates
  • • Third-party tool limitations
  • • Technical infrastructure issues

Liability Cap

Our maximum liability is limited to ensure fair and sustainable service delivery:

Total Monthly Fee
Maximum liability amount for any claim
Covers direct damages only • Excludes consequential losses

Performance Expectations

Our commitment to transparency includes realistic expectation setting:

31 Days
Initial improvement timeline
3-6 Months
Significant results period
6-12 Months
Full optimization benefits

6. Termination Conditions

Client Termination Rights

  • 30-Day Notice: Standard termination period
  • Immediate Termination: Available with 31-day guarantee
  • Data Export: All data and assets provided
  • Transition Support: 30 days of assistance

Service Provider Rights

  • Non-Payment: Suspension after 30 days
  • Terms Violation: Immediate termination possible
  • Notice Period: 30 days for service changes
  • Refund Processing: According to guarantee terms

Post-Termination Procedures

Data Handover:

  • • Complete analytics data export
  • • Campaign settings documentation
  • • SEO improvements summary
  • • Access credentials transfer

Transition Support:

  • • 30-day knowledge transfer
  • • Documentation of processes
  • • Recommendations for continuity
  • • New provider coordination

Final Settlement:

  • • Prorated billing adjustment
  • • Final invoice processing
  • • Refund calculation (if applicable)
  • • Account closure confirmation

7. Dispute Resolution

Escalation Process

1

Direct Communication

Contact your account manager or support team for immediate resolution

2

Management Review

Escalation to senior management within 48 hours

3

Formal Mediation

EU mediation services for unresolved disputes

Governing Law & Jurisdiction

Legal Framework:

  • • Bulgarian Commercial Law
  • • European Union Regulations
  • • GDPR Data Protection Rules
  • • Digital Services Act compliance

Jurisdiction:

  • • Bulgarian courts for local disputes
  • • EU jurisdiction for cross-border issues
  • • Online dispute resolution platform
  • • English language proceedings available

Questions About These Terms?

Legal Department

legal@rankking.com
+359 (XX) XXX-XXXX
Ulitsa Doktor Lyuben Popov 70
Varna, Bulgaria

Acceptance Tracking

By using our services, you acknowledge that you have:

  • Read and understood these Terms of Service
  • Agreed to our Privacy Policy
  • Confirmed your authority to enter this agreement

Agreement timestamp: Will be recorded upon service commencement

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